NDIS Order

We gladly accept NDIS orders whether they are self-managed or plan-managed. All NDIS orders qualify for standard free shipping on orders over $50 and are eligible for any discounts on items currently on sale at the time of purchase.


Self Managed - You process your invoice yourself.

  • If you are self-managed, you can make payment at checkout and your invoice will be emailed to you within 2-3 minutes for the claim against NDIS. Please remember to check junk/spam folder if it doesn't arrive.
  • If you prefer to submit an invoice to be paid by the NDIS first, follow the instructions below.
    • Add all items to your cart
    • Click Cart – top right hand corner, and then Checkout
    • Complete Billing and Shipping information, make sure the name used is the name of the NDIS participant
    • Place NDIS Number in the Company section. 
    • Select Shipping Method
    • Select ‘EFT/Direct Credit' for Payment Method and click PLACE ORDER
    • Your invoice with payment instructions will be emailed to you within 2-3 minutes, please remember to check junk/spam folder if it doesn't arrive.
    • You will need this invoice to do a payment request through the NDIS portal and then once you receive the funds, you can pay the invoice via bank transfer using the invoice number as your reference.
    • After making the payment please send the receipt to [email protected] advising details to allow for ease of matching the funds to your purchase.


Plan Managed - The invoices are processed by the Plan Manager

Please fill up the form below to place your patient's order. As soon as we have received your order, an invoice will be created and emailed to the Plan Manager within 1-2 business days to process. Please remember to check junk/spam folder if it doesn't arrive within one business day. The Plan Manager will likely contact patient for approval, once received they usually pay it within 3-10 business days. We will send out the order as soon as the fund is cleared.