Thermal Cervical Collar Traction Brace - Adjustable
When you have stiff neck or sore shoulder, this brace is perfect for you. It is the only cervical traction device on the market with heat therapy. In neck pain, we know that heat is relaxing. Not only does heat relax tense and sore muscles, but it also stimulates blood flow and improves circulation. It helps increase range of motion and reduces stiffness in painful neck. This device allows its user to engage in active rehabilitation while sitting, standing, or lying in a supine position.
Features
- Temperature Control - 3 heat modes available - Low(45), Mid(55), High(65), you can choose as need to solve your neck
- Built-in heating pads - Keep Neck warm quickly in 5 seconds
- Ergonomic design - perfectly fit your neck curve to provide traction and protect your neck
- One size fits all - Fully Height adjustable with a simple dial height adjustment technology
Benefits
- Restores and Maintains Physiological Cervical Curve; At the same time it stretches your stiff muscles around the neck and shoulders.
- Foam padding can be removed for easy washing; Ventilated to release heat for maximal comfort
- Fast neck pain relief – Without medication from stress and pressure of neck pain, shoulder pain, strains, whiplash, tension, head & cervical vertebral area.
- Heating therapy, stimulate blood circulation, reduce arthritis pain and joint inflammation
- Rigid Immobilization Collar ensures selected size stays in place to limit neck movement; Adjustment tracks ensure symmetrical alignment of size
This device is to prevent or minimise motion in the cervical spine. It keeps the head in a comfortable gravity-aligned position, this means a normal cervical lordosis. The head is held high on the shoulders and the ears are directly over each shoulder. It restores and maintains a natural proper physiological cervical curve. It gives your neck firm support but is softly padded where it touches your neck. It's also ventilated to release heat for maximal comfort.
It’s specially designed to do a powerful traction via hand pump, to protect your neck. The traction belt is consisted of many pieces of air tube, when pumping; each air tube will become inflated and strong enough to stretch cervical vertebrae. More traction, and More strength.
Compared to Soft Collar
Soft Collar including inflated cushion collar pulls head up and away from the neck in linear direction that causes a straight neck and loss of natural proper cervical curve. Besides, it doesn’t truly immobilize the neck, it only limits flexion and extension in the end phase. Soft collars also tightly encircle the neck and the felt has little breathing possibilities, so it’s possible that the patient sweats underneath the collar. . Another disadvantage is that they can apply a bit too much pressure on your TMJ, since the pillow inflates around the jaw as well.
Indications for Use
- Neck pain, caused by an acute trauma or chronic neck pain.
•Herniated cervical disc
•Cervical spondylosis
•RA and OA cervical spine
•Increase vertebral clearance and intervertebral foramen, reduce or even remove nerve root of stimulation and oppression.
•Limit cervical activity, reduce compressed spinal cord and nerve root of the repeated friction and bad stimulation.
•Relieve muscle spasm, restore the balance of the cervical spine, improve the blood supply of vertebral artery.
| brand | Caremax |
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Shipping Information
Most orders are dispatched the same day from Melbourne Warehouse if your order is placed before 2pm, (Monday-Friday) payment is received and products are in stock. Depending on your shipping destination orders can take from 1- 10 business days transit time.
Shipping Insurance
Any freight charges we quoted are for shipping only and does not include any insurance cover. Insurance is optional and charged according to the order value and only covers a maximum value of $5,000 per courier order and for the transit of goods shipped from Caremax to the customer only. Thus any courier orders which has any goods damaged or lost that insurance has not been paid, will not be replaced/reimbursed. Customer is encouraged to take up insurance if they wish to protect themselves against any damage/loss items in transits.
30 Days Money Back Guarantee
If your refund request is approved, then a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
RETURN & WARRANTY POLICY
Caremax is proud to offer ONE year replacement warranty policy unless warranty is specified in the product listing. This warranty is to cover machine unit but excluding all consumables. When the product has a major problem as indicated on ACCC website, a full refund can be requested within the warranty period. or you can choose between replacement, an exchange or credit.
When the product has a minor problem as indicated on ACCC website, Caremax will initially troubleshoot the issues with the units and we will ship spare parts, and/or provide step by step instructions on how to fix an issue so the unit can be repaired at home. If the troubleshooting does not resolve the issues, we will need to have the items shipped back to Caremax for assessment and repairs. Caremax will either fix the issue, or arrange a like-for-like replacement of the original product. Caremax will then cover the cost of returning the product to customer.Â
Return Postage for Faulty Items
• Within 30 days of customer receiving products: Caremax covers return shipping.Â
• After 30 days: it will be at buyer’s expense with registered post.
Please read our warranty policy page for specifics relating to the T&C.
Return Process –
• Send us an email ([email protected]) with your order number and the reason of return.
• Our customer service representative will advise you of the return address.
SHIPPING & DELIVERY
What are the delivery fees and options?
Australian (local)
Shipping is free for online orders over $55 (after any discounts have been applied) or orders under $55 will incur a small delivery fee.
International
For International delivery, please refer to Shipping Cost Calculator on checkout page.
Please note that our shipping does not cover any international customs duties or sales taxes that may be payable upon delivery.
Shipping Insurance
Any freight charges we quoted are for shipping only and does not include any insurance cover. Insurance is optional and charged according to the order value and only covers a maximum value of $5,000 per courier order and for the transit of goods shipped from Caremax to the customer only. Thus any courier orders which has any goods damaged or lost that insurance has not been paid, will not be replaced/reimbursed. Customer is encouraged to take up insurance if they wish to protect themselves against any damage/loss items in transits.
How long will it take for my order to arrive?
Most orders are dispatched the same day if your order is placed before 2pm, (Monday-Friday) payment is received and products are in stock. Depending on your shipping destination orders can take from 1- 10 business days transit time. Please refer to the following guidelines for shipping timeframes:
- Melbourne Metro: up to 3 business days
- VIC Country: up to 5 business days
- Sydney Metro: up to 6 business days
- NSW Country: up to 8 business days
- Brisbane Metro: up to 6 business days
- QLD Country: up to 10 business days
- Adelaide Metro: up to 5 business days
- SA Country: up to 8 business days
- Tasmania/ Northern Territory: up to 10 business days
- Perth Metro: up to 5 business days
- Western Australia: up to 10 business days
Can I collect my online order from the local store?
Yes. You will receive another email notification when your order is ready for collection. To avoid disappointment, do not come to store to collect your item UNTIL you receive a confirmation email. If you come in to collect your order before you receive the email, your order won’t be ready.
Do you deliver internationally?
Yes, we ship to most countries worldwide including:
Australia, New Zealand, United Kingdom, Singapore, Canada, Hong Kong, Japan, South Africa, Germany.
All International orders are sent via the Australia Post or DHL International service.
Please note that parcels may also need to be processed through international customs, to enter your selected country.
We advise you to allow for this possible delay and any extra customs taxes or duties that may be incurred.
Returns & Warranty
30 Days Money Back Guarantee
If your refund request is approved, then a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Defective Products
Caremax is proud to offer ONE year replacement warranty policy unless warranty is specified in the product listing. This warranty is to cover machine unit but excluding all consumables. When the product has a major problem as indicated on ACCC website, a full refund can be requested within the warranty period. or you can choose between replacement, an exchange or credit.
When the product has a minor problem as indicated on ACCC website, Caremax will initially troubleshoot the issues with the units and we will ship spare parts, and/or provide step by step instructions on how to fix an issue so the unit can be repaired at home. If the troubleshooting does not resolve the issues, we will need to have the items shipped back to Caremax for assessment and repairs. Caremax will either fix the issue, or arrange a like-for-like replacement of the original product. Caremax will then cover the cost of returning the product to customer.Â
Return Postage for Faulty Items
• Within 30 days of customer receiving products: Caremax covers return shipping.Â
• After 30 days: it will be at buyer’s expense with registered post.
Please read our warranty policy page for specifics relating to the T&C.
Return Process –
• Send us an email ([email protected]) with your order number and the reason of return.
• Our customer service representative will advise you of the return address.
ORDERS
What payment methods do you accept online?
We accept the following payments methods online:
- Visa
- MasterCard
- PayPal
- Zippay
- Afterpay
- Lattidue pay
How Can I Change Or Cancel My Order?
We're really quick at packing your order up which means we can't make any changes once you've placed it. This includes changing the delivery option, delivery address or payment method.
However, you may be able to cancel your order and place a new one instead within the below time frames:
Standard Delivery – up to 60 minutes after completing your order.
Express Delivery – up to 15 minutes after completing your order.
What currency do you use for online purchases?
All prices and purchases are in Australian dollars.
